Returns & Exchanges

At Coins, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Our streamlined process ensures that if a product doesn't meet your expectations, your refund or exchange is handled with precision.

Return Process

• 1.
  Initiate Your Request

  Log into your Coins account and select the order you wish to return to generate a unique Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and protective materials are included to maintain return eligibility.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.