Frequently Asked Questions
Everything you need to know about shopping with Coins.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets including Apple Pay and Google Pay for a seamless checkout experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Simply visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are the products on your site authentic?
Absolutely. We work directly with verified manufacturers and authorized distributors to ensure that every product sold on Coins is 100% authentic and of the highest quality.